A Horrible Trip Home with JetBlue – A Complaint

A 23 hour flight from London to Atlanta that was suppose to take 4.5 hours.

A 23 hour flight from London to Atlanta that was suppose to take 4.5 hours.

I could start by saying that all the JetBlue employees I encountered were helpful and courteous, but they were hampered by ridiculous corporate rules, making my trip extremely painful.

I recently booked a one-way trip to London because I had an open ended trip and did not know my return date. A few days before heading back home, I booked a return flight from London to New York on JetBlue, continuing to Atlanta, also on JetBlue. My flight was supposed to leave Heathrow Terminal 2 at 7:45 AM. I got up at 4:00 AM to catch the shuttle from my Radisson Blu hotel, 15 minutes away from Heathrow.

My problems started early. The hotel had several shuttle companies, but the screens in the lobby only offered Uber rides. I mistakenly bought an Uber ticket, thinking it was for the shuttle. When the shuttle arrived, the driver refused my ticket. After some confusion, I finally got an Uber ride to Terminal 2.

On the way, I received a text from JetBlue informing me that my flight was delayed to 9:45 AM. At the check-in desk, I was told it was further delayed to 10:25 AM due to mechanical problems. I was in line with a young Palestinian man. We both happened to be traveling to Atlanta. The head desk person suggested a flight to Boston at 8:15 AM, but we may have to wait six hours for a connecting flight to Atlanta. She couldn’t book us on another airline, so we had to decide quickly. We both chose the Boston flight, knowing we’d lose any delay compensation.

We landed in Boston at 12:15 PM, cleared customs, and went to the JetBlue help desk hoping that would put us on an earlier flight. They would not put us on another airline’s flight, only a JetBlue flight. Yet, they did not have another one till 6 hours later. As compensation, they gave us $24 each in food vouchers, but most places at Logan didn’t accept them. We ended up eating at Wahlburgers. The vouchers did not even cover the cost of the airport food.

While we sat and ate, the young Palestinian man shared his experiences growing up in Gaza and the impact of the war on his family. It was a sobering conversation.

Finally, we boarded our flight to Atlanta. We landed 20 minutes early, but JetBlue didn’t have a dedicated gate. They share one with another airline, and that airline had a plane at the gate. So we waited 40 minutes on the tarmac before deplaning. By the time I got home, it was 10:30 PM, and I had been traveling for 23 hours.

A hand holds a travel sign above a globe and suitcase, symbolizing wanderlust.

The flights were fine, and the service was okay, but having to wait for six hours because of some ridiculous rule when they could have connected us with any number of flights that left Boston and went to Atlanta. Maybe that is now a standard rule for airlines not to book you on another airline, but it made my day interminable. Plus the fact that there was no compensation except some vouchers which did not even cover the cost of the food, and the 40-minute wait on the tarmac just convinced me that I will never fly JetBlue again unless I absolutely have no other choice.

The Amazing Free Tate Modern Museum in London

One of my favorite places to visit in London is to go to the Tate Modern, one of the world’s leading modern art galleries, housed in the former Bankside Power Station on the south bank of the River Thames.

One of my favorite places to visit in London, which I have visited several times, is the free Tate Modern, one of the world’s leading modern art galleries, housed in the former Bankside Power Station on the south bank of the River Thames. Since its opening in 2000, it has become a cultural landmark in London, attracting millions of visitors yearly. I highly recommend you check it out for its outstanding collection of historical and contemporary art, and for the astonishing and dramatic building which is a work of art itself.

The Tate Modern is a remarkable example of adaptive reuse, transforming the former Bankside Power Station into a world-renowned museum of modern and contemporary art. The building’s architecture is a blend of industrial heritage and contemporary design, making it a unique cultural landmark.

The dramatic entranceway to the Tate Modern’s Turbine Hall

The original Bankside Power Station was constructed in two phases between 1947 and 1963, the power station featured a steel frame clad in brick, with a substantial central chimney standing 99 meters tall. The building was decommissioned in 1981 and stood unused for nearly two decades.

In 1994, the Tate Trustees selected the Bankside Power Station as the site for a new gallery dedicated to international modern and contemporary art. An international competition was held to choose an architect for the project, and in 1995, the Swiss firm Herzog & de Meuron was announced as the winner. Their design approach was to retain the building’s industrial character while creating a contemporary public space.

Turbin Hall, Tate Modern
The huge Turbine Hall as you enter the Tate Modern.

The conversion of the power station into the Tate Modern began in June 1995 and was completed in January 2000, for £134 million. The design preserved much of the original structure, including the massive Turbine Hall, which became a central feature of the museum. The Turbine Hall has hosted some of the most ambitious and large-scale installations in contemporary art.

One of the amazing things about the Tate is that it is completely free to enter. They ask for a donation to help with expenses but anyone can enter the museum and not pay a single penny or pound. The building’s interior is organized around the Turbine Hall. The Hall with its vast, cathedral-like space serves as a public plaza. It allows visitors to pass through, congregate or just enjoy the many public spaces for sitting, reading or contemplating art.

A giant installation in Turbine Hall

The museum’s collection is vast and diverse, encompassing a wide range of modern and contemporary art from around the globe. It holds the national collection of British art from 1500 to the present day, as well as international modern and contemporary art. The collection includes works by some of the most influential artists of the 20th and 21st centuries, such as Pablo Picasso, Henri Matisse, Andy Warhol, and Mark Rothko.

In addition to its permanent collection, the Tate Modern hosts a variety of temporary exhibitions, featuring both established and emerging artists. The museum also offers a range of educational programs and resources, including guided tours, workshops, and lectures. These programs are designed to engage visitors of all ages and backgrounds, fostering an appreciation of modern and contemporary art.

The Tate Modern is committed to expanding its collection and embracing a more global perspective. This includes acquiring works by artists from diverse cultural backgrounds and exploring new media and technologies. The museum has a mission to inclusivity and innovation. Whether you’re an art aficionado or a casual visitor, the Tate Modern offers an enriching experience that celebrates the power of modern and contemporary art.

The Tate Modern has had a significant impact on the urban design and development of the South Bank and Southwark areas of London. It has become a cultural hub, attracting millions of visitors each year and revitalizing the formerly industrial neighborhood. The museum’s architecture, with its blend of old and new, industrial and contemporary, reflects its mission to celebrate the power and potential of modern and contemporary art.

View of the Millennium Bridge from the Tate Modern

THREE DAYS IN HAMBURG & OTHER STORIES By James Carey.

On Sale at AMAZON and KINDLE.

FIVE STARS ***** “The central three story arc is and emotionally raw and vulnerable portrait of a divorce, with an intriguing blend of memoir and travelogue. The other stories run the gamut creatively, with a carefully constructed ballast between drama and comedy.” CRAIG JENSEN, PLAYWRIGHT.

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6 Best Free Things to do in London

Discover London for Free: Must See Spots

London is a city brimming with history, culture, and iconic landmarks. The best part? Many of these experiences are completely free! Here’s a guide to some of the top free attractions in London, featuring Abbey Road, Tate Modern Museum, St James’s Park, Millennium Bridge, Big Ben and Parliament, and the Changing of the Guard.

1. Abbey Road

Famous Abbey Road crossing on a rainy London Day

Start your journey at the world-famous Abbey Road. This iconic zebra crossing, immortalized by The Beatles on their 1969 album cover, is a must-visit for music fans. Snap a photo as you walk across the same spot where John, Paul, George, and Ringo once did. Make sure to visit the Abbey Road Gift Shop for all kinds of touristy items – like posters, t-shirts, magnets, any and everything about the Beatles, and the history of Abbey Road Studios. Don’t forget to sign the wall outside Abbey Road Studios, a tradition for fans from around the globe. Abbey Road Studios is very easy to get to by subway (Tube as it is called in London) to St. John’s Wood. The Studio and crossing are a three block walk from the Tube station.

2. Tate Modern Museum

Entranceway to the Tate Modern.

Next, head to the Tate Modern Museum, located on the banks of the River Thames. This contemporary art museum is housed in a former power station and offers free entry to its permanent collections. Explore works by artists like Picasso, Warhol, and Hockney, and enjoy stunning views of the city from the museum’s viewing level.

The building itself is a piece of artwork, and an amazing place to see and experience. Thought out the museum are 2 coffee bars, a cafe and a tea room on the top floor. Certainly worth a visit. Entrance is free. They do ask for a donation of 10 Pounds (UK currency) but that is up to you to donate or not.

3. St James’s Park

A beautiful sunset over the stream in St. James Park

Take a leisurely stroll through St James’s Park, one of London’s most beautiful green spaces. Located near Buckingham Palace, this park is perfect for a relaxing afternoon of looking at nature or just people watching. Enjoy the picturesque lake, vibrant flower beds, ducks and geese, and the resident pelicans, which have been a feature of the park since the 17th century.

4. Millennium Bridge

A bridge only for walkers and runners.

Cross the Millennium Bridge, a pedestrian suspension bridge that offers breathtaking views of the Thames. Connecting St Paul’s Cathedral with Tate Modern and Shakespeare’s Globe, this bridge is an architectural marvel and a great spot for photos. As you walk across, take in the stunning skyline of London.

5. Big Ben and Parliament

No visit to London is complete without seeing Big Ben and the Houses of Parliament. While you can’t enter the buildings for free, you can admire their Gothic architecture from the outside. The clock tower, often referred to as Big Ben has an official name, Elizabeth Tower, is one of London’s most recognizable landmarks.

The Parliament building was originally constructed in the eleventh century as a royal palace and was the primary residence of the kings of England until 1512. The original building burned down in 1834 and was replaced with what you see now. Be sure to visit at night when the buildings are beautifully illuminated.

Parliament, seat of English Home Rule for over 1000 years.

6. Changing of the Guard

A single guard on duty at the Horse Palace where the horses for the changing are kept.

Witness the Changing of the Guard at Buckingham Palace, a quintessential British experience. This ceremonial event takes place on select days and is free to watch. Arrive early to secure a good viewing spot and enjoy the pageantry as the New Guard takes over from the Old Guard, accompanied by a military band.

Do not want to stand in a large crowd to watch? You can wander over to Horse Guard located at the other end of St. James Park and see a much smaller version of The Changing of the Guards at Buckingham Palace. Although not as well known as the Changing at Buckingham Palace smaller crowds and no railings between you and the men and horses taking part make changing The King’s Lifeguard on Horse Guards Parade ideal for visitors with younger children and those looking for some amazing pictures.

The Real Deal at Buckingham Palace every afternoon.

Conclusion

London offers a wealth of free attractions that allow you to experience the city’s rich history and vibrant culture without spending a penny. From the musical heritage of Abbey Road to the artistic treasures of Tate Modern, and the regal splendor of the Changing of the Guard, there’s something for everyone to enjoy. So, grab your camera and start exploring!

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A Visit to Zurich, Switzerland in the COVID Age.

Visit to Zurich Post COVID

The city of Zurich, Switzerland may seem like a strange place to visit in winter, but the offer of a really cheap roundtrip ticket kind of sealed the deal, so off to Zurich I went. But in the age of COVID travel a few things are different than they used to be.

A Day in Zurich – A Short Film

First, every different country will require some form of COVID vaccination proof and that includes countries that you are just passing thru waiting for your next plane at the airport. My flights were through London Heathrow and then onto Zurich. Britain requires you to fill out a form called the Passenger Locator Form that you can find at https://www.gov.uk/guidance/passenger-locator-form-how-to-guide. This will tell you everything that you need to know about the form and what information that you will need to provide. You have to do this within the 48 hours before you take off or the airline will not let you board the plane at all. There is no debate about this – no form, no fly. The UK will process it quickly and let you know if you pass. If you are full vaccinated you will have no problem but you must upload a digital copy or a photo of your vaccination card with the form. You need the plane number and your arrival time and takeoff time. They will give you a QR code you can use on your phone but I suggest to also take a paper copy along just in case. Remember this form is only for passing through Britain, if you are planning on staying that is an entirely different process so check ahead. You may still need to quarantine for up to 10 days if not fully vaccinated and you will have to pay for tests and other fees on top.

Limmet River

Because Switzerland is not part of the EU, I also needed to get permission from Switzerland to enter and stay. You can find out all the needed information from this official website of Switzerland – https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/empfehlungen-fuer-reisende.html – here you will find information on requirements and a link to the form that you have to fill out. They also have a handy link called Travelcheck that can take you through exactly what you need to do step by step. Remember the form must also be filled out and approved before you can even get on the plane or a train to enter the country. They will also give you a QR code but take a paper copy along as well.

Cathedral in Old Town

Switzerland also gives you a separate Vaccination QR code so that you are able to go into bars or restaurants or theaters or concerts. Any place where people gather inside. I must stress that all stores and restaurants and bars in Zurich check this QR code religiously. You cannot enter into any establishment and stay unless you can provide them with vaccination proof. I could never quite figure out how to download that code although that QR code and the information are also on the Switzerland site. The official name of that department is the Federal Office of Public Health or the FOPH. When people asked for my QR code I kept showing them the one on my entry document which always came back negative, and I was even asked to leave a restaurant once when I could not provide it to them. However if you carry your American passport and your American vaccination card around, they will accept that and you will be able to get in any place and do normal things. Just don’t lose it!

Lake Zurich fountain

And one more thing before we move onto what it’s like to visit Zurich. Please wear your mask! The Swiss do not play around with this. You are required to enter any establishment with a mask on and if you do not they will ask you to leave. If you want to argue or fight with them about your right not to wear a mask, they will just call the police. Please remember this is not the United States. This is a separate country with separate rules that their people follow in order to get along. You are expected to follow those rules. It doesn’t matter what you believe or how you feel about the subject. You are required to wear a mask indoors. Now when you sit down to eat you can take your mask off, but you must wear your mask even when getting up to go to the bathroom.

Limmit River

Now after all that required research and form filling out, did I find Zurich to be a a good place to visit? The answer would be yes. I was using Zurich as a jumping off point to cross into Italy which has its own separate rules and regulations about COVID and traveling in Italy which I will cover in my next article. Yet the city of Zurich is beautiful, very historic and a very modern city with all the conveniences that you would want in terms of transportation, entertainment and things to do and see.

Zurich Operahaus

Zurich is a global center for banking and finance. It lies at the north end of Lake Zurich in northern Switzerland. I chose to stay in a part of the city centre which is called Old Town because it is truly where the city was first founded as a military outpost by the Romans around the time of Julius Caesar. Old Town is very picturesque and runs on either side of the Limmat River. Here you will find historic buildings that reflect the deep and rich past of the Swiss like the 17th-century Rathaus (town hall) or massive clock towers and giant cathedrals.

Old Town at night

I flew into Zurich International after dark and while most people in Zurich speak English, the official language of this part of Switzerland is German. French is the preferred language on the side of Switzerland closest to France. Despite the fact that English is a prominent language there are no signs that are in English. Everything is in German, so at first I was confused trying to find my way around. There’s a large train station right outside the airport with trains and subways and trams running in all directions. I finally with the help of strangers found the correct train that leads into Old Town and also the main railroad terminal for the city of Zurich. Coincidentally the train station is located on the most prominent and upscale shopping street in Zurich which is Bahnhofstrasse.

Fountain on Lake Zurich

I chose to stay at a highly recommended hostel which provided me with a private room and bathroom for about $100 US a night. The hostel was on the other side of the river from the train station about a 10-minute walk. The hostel is called the Old Town Hostel Otter and is recommended by both traveladvisor.com and booking.com. It still had all the standard aspects of a hostel with a public kitchen and shared dorm rooms and bathrooms but also offered private accommodations. There’s also a fully stocked and friendly bar downstairs. Their check in process is a little complicated so I will leave it to their website to try and explain that to you, but I do recommend them as a high-quality hostel. You can find their website by searching on Google or information and ratings about them on traveladvisor.com or booking.com.

View from Uetilberg

I was in Zurich for three days. The first day I did nothing but walked the quaint cobblestone streets and narrow alleyways of Old Town. I wandered up and down ancient streets and over bridges coming across interesting alleyways, upscale stores, little churches and giant cathedrals. I did not hire a tour guide or use any particular tourist map of Old Town. It’s not real large and very hard to get lost in because everything is centered off the river which splits Old Town down the center.

Lake Zurich

The next day I walked along the promenades that line both sides of Lake Zurich discovering marinas, parks and interesting neighborhoods plus the impressive Zurich Operahaus. I also went sightseeing on Bahnhofstrasse and admired the pre-Christmas window displays of the high-end stores that reflect every famous fashion brand. It was fun to watch the chic and well-dressed Swiss as they rushed from place to place as I sipped my café latte in one of the many cafes and coffee bars that line both Bahnhofstrasse and the alleyways of Old Town.

View from Uetilberg

On the third day I just went to the train station to make sure I knew what train I was taking to Italy the next morning, and on a spur of the moment decision, I took the S10 train to Uetilberg Mountain. Uetilbeg overlooks the city giving you panoramic views of Zurich, the lake, and the surrounding area. It was beautiful this time of year and I imagine in summer it is breathtaking.

View from Uetilberg

The cuisine choices of Zurich are broad and mostly good. I found everything from Asian to hamburgers to jazz bars and first rate restaurants. If you’re looking for something good to eat, I am sure that you can find it in Zurich, but it won’t be inexpensive. The Swiss have maintained their own currency which is known as the Swiss franc and currently the exchange rate is $1.15 US to 1 Swiss Franc.

The temperatures in the first part of November were in the 40’s F but there was no snow anywhere except on the mountain tops in far distance. Make sure that you have an umbrella just in case because the weather on the lake can change at a moment’s notice from sunshine to rain and back again in a matter of minutes. Time in Zurich runs on a 24 hour clock as opposed to our 12 hour clock in the United States. So what Americans would consider as 1 PM would be 13:00 in Switzerland and in most of Europe.

Enjoy Zurich, it’s a great city!

All photos and short film are by James Carey @CareyON, LLC.

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